Terms and Conditions

User Responsibilities

By accessing and using the Capture Canberra Studios website and its associated services, you agree to comply with the following responsibilities:

• Account Security: You are responsible for maintaining the confidentiality of your account credentials, including your username and password. Any activity that occurs under your account is your responsibility. If you suspect any unauthorized access to your account, please notify us immediately at [email protected].
• Lawful Use: You agree to use our website and services only for lawful purposes and in a manner that does not infringe upon the rights of others or violate any applicable laws or regulations in the Australian Capital Territory and the Commonwealth of Australia. Prohibited activities include, but are not limited to, the transmission of offensive, defamatory, or illegal content.
• Content Submission: If you submit any content to our website, including but not limited to reviews, comments, or images, you warrant that you have the necessary rights and permissions to do so, and that the content does not violate any third-party rights, including copyright, trademark, privacy, or publicity rights. All content submitted must be respectful, factual, and relevant.
• Respectful Conduct: You agree to interact with our staff and other users in a respectful and professional manner. Harassment, abuse, or any other form of inappropriate conduct will not be tolerated. Capture Canberra Studios reserves the right to terminate your access to our services if you violate this provision.
• Accurate Information: You agree to provide accurate and up-to-date information when using our services, including when booking studio sessions or purchasing equipment. Providing false or misleading information may result in the cancellation of your booking or purchase.
• Compliance with Policies: You agree to comply with all policies and guidelines posted on our website, including our Privacy Policy, Cookies Policy, and any specific terms and conditions related to particular services or promotions.

Service Limitations

Capture Canberra Studios strives to provide high-quality photography and videography services, but we cannot guarantee that our services will be uninterrupted or error-free. The following limitations apply to our services:

1. Service Availability: We reserve the right to modify, suspend, or discontinue any aspect of our website or services at any time without prior notice. This may include, but is not limited to, scheduled maintenance, upgrades, or unforeseen technical issues. While we will make reasonable efforts to minimize disruption, we are not liable for any losses or damages resulting from service interruptions.
2. Studio Availability: Studio availability is subject to change based on demand and scheduling. We recommend booking studio sessions in advance to secure your preferred dates and times. Capture Canberra Studios reserves the right to cancel or reschedule bookings due to unforeseen circumstances, such as equipment malfunction or staff illness. In such cases, we will offer a full refund or the option to reschedule your session.
3. Equipment Limitations: While we maintain our equipment to a high standard, we cannot guarantee that all equipment will be available or functioning perfectly at all times. If equipment malfunctions during your studio session, we will make reasonable efforts to provide alternative equipment or adjust your session time accordingly.
4. Content Storage: We may provide limited storage for your photos and videos, but we are not responsible for the loss or damage of your content. It is your responsibility to back up your content and ensure its safety. We recommend using a reputable cloud storage provider for long-term storage.
5. Third-Party Services: Our website may contain links to third-party websites or services, such as payment gateways or social media platforms. We are not responsible for the content or privacy practices of these third-party websites or services. Your use of third-party services is subject to their respective terms and conditions.
6. Liability Cap: To the extent permitted by law, our liability for any claims arising out of or relating to our services is limited to the amount you paid us for the services in question. We are not liable for any indirect, incidental, consequential, or punitive damages.

Liability Disclaimer

Capture Canberra Studios provides its website and services on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the operation of our website or the accuracy, completeness, or reliability of the information, content, materials, or products included on our website.

To the fullest extent permitted by applicable law, Capture Canberra Studios disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not warrant that our website, its servers, or email sent from us are free of viruses or other harmful components.

Capture Canberra Studios will not be liable for any damages of any kind arising from the use of our website or services, including but not limited to direct, indirect, incidental, punitive, and consequential damages. This includes damages for loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages.

Specifically, Capture Canberra Studios is not liable for:

• Errors or omissions in the content on our website.
• Interruptions in the availability of our website or services.
• Loss or damage to your data or content.
• The actions or omissions of third parties.
• Events beyond our reasonable control, such as natural disasters, acts of terrorism, or cyberattacks.

By using our website and services, you agree to assume all risks associated with such use. If you are dissatisfied with any aspect of our website or services, your sole remedy is to discontinue your use.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Australian Capital Territory and the Commonwealth of Australia, without regard to its conflict of law principles.

Any dispute arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in Canberra, Australian Capital Territory. By using our website and services, you consent to the jurisdiction of these courts.

Capture Canberra Studios reserves the right to modify these Terms and Conditions at any time without prior notice. Your continued use of our website and services after any such changes constitutes your acceptance of the revised Terms and Conditions. We encourage you to review these Terms and Conditions periodically for any updates or changes.

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be deemed replaced by a valid and enforceable provision that most closely reflects the original intent.

These Terms and Conditions constitute the entire agreement between you and Capture Canberra Studios with respect to your use of our website and services, and supersede all prior or contemporaneous communications and proposals, whether oral or written.

For any questions or concerns regarding these Terms and Conditions, please contact us at [email protected] or by mail at:

These Terms and Conditions are effective as of November 7, 2024.